Shipping policy
Shipping Information
At Arval, we understand how crucial timely and reliable shipping is to ensure a smooth and satisfying shopping experience. Please review our shipping policy below:
Processing Time
Orders are typically processed and shipped within 1-2 business days from the date of purchase, excluding weekends and holidays. During peak seasons or promotional periods, processing times may be extended. We appreciate your patience during these times.
Shipping Methods
We offer various shipping options to suit your needs, including standard and express shipping. The availability of shipping methods may vary based on your location and the items in your order.
Shipping costs
We offer standard shipping on all orders.
Shipping rates are as follows:
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Netherlands: €5.95
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International (EU & Worldwide): €8.95
Orders are processed and shipped as quickly as possible. Delivery times may vary depending on your location and local postal services.
Please note that international shipments may be subject to customs procedures, which can cause additional delays.
If you have any questions about shipping, please contact us at hello@byarval.com.
Delivery Time
Delivery times depend on the shipping method selected and the destination of your order. Please be aware that unforeseen circumstances, such as weather conditions, customs clearance processes, or carrier delays, may affect delivery times.
Change of Address
If you need to update the shipping address for an order you’ve already placed, please contact us as soon as possible. While we will make every effort to accommodate your request, we cannot guarantee address changes once an order has been processed for shipping.
Order Cancellation
We aim to ship orders as quickly as possible. You have a window of 2 hours from the time your order is placed to request a cancellation. To do so, please reach out to our friendly customer support team via live chat or email us at hello@byarval.com with your order number, and we’ll assist you promptly.